Terms And Conditions of Use
Revision three, effective from February 2023
Introduction
These terms and conditions apply between you, the User of this Website/App (including any sub-domains, unless expressly excluded by their own terms and conditions), and PSG Solutions Ltd, the owner and operator of this Website/App. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website/App. If you do not agree to be bound by these terms and conditions, you should stop using the Website/App immediately.
In these terms and conditions, User or Users means any third party that accesses the Website/App and is not either (i) employed by PSG Solutions Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to PSG Solutions Ltd and accessing the Website/App in connection with the provision of such services.
You must be at least 18 years of age to use this Website/App. By using the Website/App and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age.
Intellectual property and acceptable use
· All Content included on the Website/App, unless uploaded by Users, is the property of PSG Solutions Ltd, our affiliates or other relevant third parties. In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website/App, including any such content uploaded by Users. In these terms and conditions PSG Solutions Ltd, Pro Event Solutions & proeventsolutions.co.uk are the same.
· By continuing to use the Website/App you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner's prior written permission
· You may, for your own personal, non-commercial use only, do the following:
o retrieve, display and view the Content on a computer screen
o print one copy of the Content
· You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without the written permission of PSG Solutions Ltd.
Prohibited use
· You may not use the Website/App for any of the following purposes:
o in any way which causes, or may cause, damage to the Website/App or interferes with any other person's use or enjoyment of the Website/App;
o in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order;
o making, transmitting or storing electronic copies of Content protected by copyright without the permission of the owner.
Uploading Content Policy
The Website/App allows users to upload content for display purposes. All users must comply with our policy for uploading files. Only users with a free subscription or a paid subscription or a subscription granted by PSG Solutions Ltd can upload files. Users are solely responsible for the content that they upload or provide to PSG Solutions Ltd to upload on their behalf. When using the Website/App, users must NOT upload any photo, image, graphic, audio, video, file, or material that:
· contains a virus or malicious content that could harm the Website, App, server, or any files;
· contains any pornographic, obscene or indecent content;
· contains any unlawful content or violates any law or regulation;
· contains any content that promotes violence or terrorism;
· contains material that is abusive, threatening, defamatory, or otherwise objectionable and offensive;
· violates any copyright, trademark, trade secret, patent, proprietary or intellectual property right, unless the user is the owner of such right or has obtained appropriate authorisation from the rightful owner to use such materials;
· violates or infringes on the privacy rights of others;
· promotes hatred or prejudice against any individual, organization or group based on age, race, religion, ethnicity, sex, gender identity, sexual preference, disability, or national origin;
· exceeds the maximum allowable file size, which is currently 8 MB;
· is not the appropriate file type (i.e., jpg, jpeg, pdf, png, bmp, doc, docx or gif);
· contains information that is malicious, libellous, false or inaccurate.
· contains any persons not consenting to be photographed or to have their image distributed in this nature
· contains anyone deemed to be a minor or a venerable person regardless of consent.
· contains identifiable marks or reference to identifiable information or property such as car registrations, serial numbers, building numbers or road names.
Users who upload or post content to the Website grant to PSG Solutions Ltd a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, prepare derivative works of, and display that content in connection with the provision of the service provided by the Website
Failure to abide by these terms constitutes a misuse of the Website Terms and Conditions and will result in the content being declined and may result in the suspension of access to the user's account.
PSG Solutions Ltd will review user-submitted content for compliance with our Terms and Conditions, however PSG Solutions Ltd has no obligation to do so. PSG Solutions Ltd at its sole discretion may remove any user content submitted through the Website. Users are solely responsible for the content they upload, write, post or link to when using the Website.
Individuals who believe that any user-submitted content or material on the Website infringes upon their intellectual property rights may contact PSG Solutions Ltd via email using copyright@proeventsolutions.co.uk
Violations
· Without prejudice to our other rights under these terms and conditions, in the instance that any actions you take on proeventsolutions.co.uk or Pro Event Solutions App which violate our expressed terms and conditions in any way and/or capacity, we reserve the right to take any and all actions we deem appropriate to deal with said violations. These actions may include, but are not limited to, suspending your access to our Account, contacting your Internet service provider and request blockage of your access to our Website/App.
Registration
· You must ensure that the details provided by you on registration or at any time are correct and complete.
· You must inform us immediately of any changes to the information that you provided when registering by updating your personal details to ensure we can communicate with you effectively.
· We may suspend or cancel your registration with immediate effect for any reasonable purposes or if you breach these terms and conditions.
· You may cancel your registration at any time by informing us in writing to the address at the end of these terms and conditions. If you do so, you must immediately stop using the Website/App. Cancellation or suspension of your registration does not affect any statutory rights.
Links to other Website/Apps
· This Website/App may contain links to other sites. Unless expressly stated, these sites are not under the control of PSG Solutions Ltd or that of our affiliates.
· We assume no responsibility for the content of such Website/Apps and disclaim liability for any and all forms of loss or damage arising out of the use of them.
· The inclusion of a link to another site on this Website/App does not imply any endorsement of the sites themselves or of those in control of them.
App and Related Terms
· Depending on the version of the Application you have downloaded, these Terms and Conditions incorporate Apple’s or Google Android’s terms and conditions and privacy policies (“Platform Terms”). If there is any conflict between these Terms and conditions and the Platform Terms then these Terms and conditions will prevail.
· We may from time to time vary these Terms and Conditions. Please check these Terms and Conditions regularly to ensure you are aware of any variations made by us. If you continue to use this App you are deemed to have accepted such variations. If you do not agree to such variations, you should not use the Website or App.
Use of the App
· You must be at least 18 years of age and resident in the UK to use the App.
· PSG Solutions Ltd hereby grants you a non-exclusive, non-transferable, revocable licence to use the App for your personal or commercial use and only on an Apple or Android device (“Device”) as permitted by the applicable Platform Terms and in accordance with these Terms and Conditions. All other rights in the App are reserved by PSG Solutions Ltd.
· In the event of your breach of these Terms and Conditions we will be entitled to terminate the User Licence immediately.
· You acknowledge that your agreement with your mobile network provider (“Mobile Provider”) will apply to your use of the App. You acknowledge that you may be charged by the Mobile Provider for data services while using certain features of the App or any such third party charges as may arise and you accept responsibility for such charges. If you are not the bill payer for the Device being used to access the App, you will be assumed to have received permission from the bill payer for using the App.
· You acknowledge that where you use services provided by Apple or Google (or any other third parties) in connection with your use of the App, you will be subject to Apple’s, Google’s (or the applicable third party’s) terms and conditions and privacy policy and you should ensure that you have read such terms.
Website/App Feedback and Reporting
· Relating to the use of the Website and the App PSG Solutions Ltd have laid out the below specific terms.
§ In general whilst using the Website or App a user can report User Generated Content or Website Content via the Report a Problem form found in the footer of every page of the Website or by calling the Pro Event Solutions customer services on 0330 113 4540 or by raising a support ticket in the customer panel.
§ Whilst uploading content referred to as User Generated Content PSG Solutions Ltd and its moderators reserve the right to check edit and or remove any content uploaded to proeventsolutions.co.uk that does not comply with these terms and conditions.
Privacy Policy
· Use of the Website/App is also governed by our Privacy Policy, which is incorporated into these terms and conditions by this reference. To view the Privacy Policy, please use the following link: https://www.proeventsolutions.co.uk /privacy
Availability of the Website/App and disclaimers
· Any online facilities, tools, services or information that PSG Solutions Ltd makes available through the Website/App (the Service) is provided "as is" and on an "as available" basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. PSG Solutions Ltd is under no obligation to update information on the Website/App.
· Whilst PSG Solutions Ltd uses reasonable endeavours to ensure that the Website/App is secure and free of errors, viruses and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details and their computers.
· PSG Solutions Ltd accepts no liability for any disruption or non-availability of the Website/App.
· PSG Solutions Ltd reserves the right to alter, suspend or discontinue any part (or the whole of) the Website/App including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website/App unless it is expressly stated otherwise.
Limitation of liability
· Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or (c) limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.
· To the extent that the Website/App and Content are provided free of charge, we will not be liable to you for any loss or damage of any kind.
· We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.
· To the maximum extent permitted by law, PSG Solutions Ltd accepts no liability for any of the following:
o any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;
o loss or corruption of any data, database or software;
o any special, indirect or consequential loss or damage.
General
· You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected.
· These Terms and Conditions may be varied by us from time to time. Such revised terms will apply to the Website/App from the date of publication. Users should check the Terms and Conditions regularly to ensure familiarity with the then current version.
· These Terms and Conditions together with the Privacy Policy contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements or agreements that might have taken place in relation to the Terms and Conditions.
· The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these Terms and Conditions.
· If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected.
· Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
· This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.
· The choice as weather or not to accept a venue or business as a Professional Service and what we define as a venue or professional service on proeventsolutions.co.uk lies solely with PSG Solutions Ltd
Refunds Policy
· Upon their execution no services provided by proeventsolutions.co.uk are eligible for a refund.
· Client requested refunds for services already delivered by proeventsolutions.co.uk will only be addressed if they are prompted by proeventsolutions.co.uk failing to deliver and/or execute the service(s) purchased by the Client.
· By the sole discretion of proeventsolutions.co.uk refund requests may be considered once proeventsolutions.co.uk has executed all expressed prerequisites for a specific service as denoted by that services description on the proeventsolutions.co.uk Website/App.
PSG Solutions Ltd details
· PSG Solutions Ltd is a company incorporated in England and Wales with registered number 06141455 whose registered address is Theaklen house Unit, 1b Theaklen drive, St Leonards, East Sussex, TN38 9AZ and it operates the Website/App https://www.proeventsolutions.co.uk
You can contact Pro Event Solutions by email on help@proeventsolutions.co.uk
PSG Solutions Ltd (proeventsolutions.co.uk) only accepts Pound Sterling